Upstateamusement

Features Upstateamusement

Customers raise a ticket from the mobile app, after which technicians and managers are alerted.
Next, either respond to the ticket, and a technician is assigned to complete the work.The custom solution has helped the company establish transparency among technicians and order management.
The workload on the call center is significantly reduced.
The managers have more time to strategize on expanding the business rather than merely managing it.